Why This Matters to Your Business
The Trips Module in Movegistics 5.0 allows you to plan, group, and dispatch multiple Work Orders under a single, trackable Trip. This feature is critical for maximizing route efficiency, reducing crew miscommunication, and improving real-time visibility into job status.
When used effectively, Trips streamline your dispatch workflow, improve time management, and help your crews operate more efficiently across multiple jobs in a day. 🧯
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What Is a Trip in Movegistics?
A Trip is a logistics grouping tool that allows you to combine one or more Work Orders (WOs) assigned to the same truck and crew into a single operational route.
Key Characteristics:
- A Trip is not a Work Order — it's a container that organizes multiple WOs.
- Each Trip is associated with one truck and one primary driver.
- Trips are created on a per-day basis.
- A Trip can include Work Orders from different jobs as long as they are scheduled for the same day and truck.
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🔄 Trip vs. Work Order: What's the Difference?
| Feature | Work Order (WO) | Trip |
|---|---|---|
| Purpose | Individual job execution | Route management |
| Who sees it? | Crews see WOs in the Crew App | Drivers see Trips as a timeline of WOs |
| Dispatch Required? | Yes, to assign to crew | Yes, to activate for mobile visibility |
| Status Tracking | Job-specific | Route-specific (Draft, Dispatched, Completed) |
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🧠 Understanding Trip Statuses
Every Trip follows a lifecycle that determines visibility, alerts, and worker behavior in the Crew App:
🚧 Draft (Default)
- Trip has been created but not dispatched.
- Not visible to crew members.
- No push notifications are sent.
🚚 Dispatched
- Trip is live and visible in the Crew App.
- All Work Orders within the Trip become actionable.
- Crew can begin check-in/check-out.
✅ Completed
- All WOs in the Trip have been marked as complete.
- Trip automatically updates to Completed.
❌ Canceled
- Trip has been canceled and is no longer active.
- All associated WOs remain in their last known status.
Note: Dispatched status is mandatory for WOs to appear in the Crew App. Assigning WOs to a Trip is not enough—you must also dispatch the Trip.
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📲 What Happens When You Dispatch a Trip?
When you change a Trip's status from Draft to Dispatched:
- The assigned driver receives a push notification.
- The Trip becomes visible in the Crew App's Today view.
- Check-in/out times, notes, and job start/end tracking becomes active.
- The Crew App will follow the order of WOs listed in the Trip.
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🚦 Business Impact of Using Trips Correctly
- Efficiency Boost: Crew drives a single optimized route vs. multiple uncoordinated jobs.
- Better Tracking: Managers can see progress across all WOs in a single Trip.
- Cleaner Data: Avoids duplication and misreported times.
- Improved Communication: One Trip = one daily briefing for the crew.
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🏁 What’s Next?
Once you understand what a Trip is and how it functions, you’re ready to learn how to create and dispatch a Trip. Continue to the next article: "How to Create and Dispatch a Trip".
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For more help, email our team at support@netensity.com.
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